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October 7, 2010 | India's hotel industry focusing on next-generation technologies | Bangalore: India has emerged as an attractive tourist destination
with an increasing number of multi-national hospitality companies investing in India. There has been a steep increase in hotel occupancy levels, with the industry
expected to grow at 15 percent per year. To sustain its growth and continue to
attract overseas travelers to India, the industry is exploring the latest customer-centric
next generation technologies. According to sources, India's hotel pipeline is
the second largest in the Asia-Pacific region and the industry is set to be the
second largest employer in the world by 2019. It is also estimated that the hospitality
industry in India will contribute 187.3 billion dollars to the GDP by 2019. Today's
guests arrive at a hotel with a high level of expectations - a hotel room needs
to be their home away from home, and offer new services. The industry's biggest
challenge currently is maintaining a balance of achieving a healthy bottom line
while enhancing the guest experience, creating guest loyalty and attracting new
guests. The key to creating the new guest-centric environment is to integrate
the right technologies in the right way to create a ubiquitous and efficient network
that can support guest services and hotel operations. In a recent survey conducted
by IQPC, it was found that over 50 percent of respondents were spending the
majority
of their IT budgets on in-room entertainment as a way to stay ahead of their
competitors.
In an effort to contribute to the growth of the hotel industry in India and drive
innovation, IQPC will launch Hotel Technology India 2010, the Indian edition of
its global hotel technology conferences. The event which will take place on
November
11 and 12 in Goa aims to provide a platform to explore latest technologies for
the hotel industry in order to maximise revenue and enhance guest experience.
Hotel Technology India 2010, will bring together experts from across the globe
to discuss new strategies and trends to implement state-of-the art solutions.
One of the attendees of IQPC's hotel technology events, the CIO of Movenpick
Hotels and Resorts Management said that "Hotel Technology 2010 is an excellent
forum
for information exchange and to keep up to date about hotel technology challenges".
Hotel Technology India 2010 will also feature some of the leading solution providers
like AGC Networks and MSR IT Solutions who specialise in solutions for alleviating
the challenges facing the industry over two days of incisive learning and excessive
knowledge exchange.
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