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September 17, 2009 | Dial auto service launched in Chandigarh | Chandigarh: In a bid to provide quick, hassle free and reasonably charged mode of transportation, a dial-an-auto service equipped with GPS navigation system has been launched for the first time in Chandigarh.
The neat and clean pink coloured motor rickshaws, known as Tuk Tuk, are changing
the way people travel in the city. The fleet of 10 dial-an-auto-rickshaw, which
is only a phone call away, also boasts of two lady drivers, the first in Chandigarh.
Women passengers, who feel safer traveling with lady drivers, are appreciating
their services. "Chandigarh is one city where people are safe anyway. We have
been told we are safe with the service," said Alka Thapar, a lady auto driver.
One has to just dial 4242424 for calling an auto rickshaw to get it at your doorstep.
The autos are equipped with tamper proof fare meters to assure passengers of not
being overcharged. "We maintain our call center. Whenever any individual requires
an auto he rings up and the call centre picks up the call. They record the call
and then convey to the driver by selecting the vehicle nearby to pick up the customer.
That's the procedure and customer has to pay from the pick up point to the drive
point only," said VS Dhillon, Managing Director of the Tuk Tuk Auto Rickshaw Company.
The service aims at providing a quick, reliable and safe journey to people who
can relax and sit back without the fear of getting fleeced by drivers. "I'm using
it for the first time It's reasonably priced and I'm really liking it," says Charanjit,
a customer. The new service is a welcome change for commuters. With the new service
in place, passengers can hope for a change in the attitude of traditional auto
drivers who are often accused of fleecing customers. |
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